TAX FREE Service

Garrafeira Genuína offers VAT refunds to customers who are tax residents in a non-European Union country.

How does it work?

1. After making your purchase at Garrafeira Genuína, send us an email at geral@garrafeiragenuina.pt indicating that your order should include the Tax Free service.

2. To issue the Tax Free document, please email us the following information:

Full name

- Country of tax residence (must match the information on the invoice)
- Passport (copy or passport number)
- Email
- Phone number
- Portuguese Tax Number (NIF), if you are a Portuguese citizen

3. Minimum purchase amount eligible for Tax Free: €61.50 (VAT included)

4. The completed Tax Free document, along with the invoice, will be included with your order on the day of delivery.

5. On the day of your trip and before checking in at the airport, present the Tax Free document, the invoice, your travel documents, and the purchased goods to Customs for approval.

6. The VAT refund will be processed at the designated Tax Free service area at the airport.