Payment methods

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Functional cookies

Yes

Description

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.

Advertising Cookies

Yes

Description

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.

Analytics cookies

Yes

Description

Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.

Performance cookies

Yes

Description

These are used to improve the browsing experience and optimise the operation of the shop.

Other cookies

Yes

Description

These are cookies without a clear purpose or those that we are still in the process of classifying.

PAYMENT METHODS

Garrafeiragenuina.pt offers the user of the website the choice of several payment methods in the process of finalizing the order.

MULTIBANCO

When opting for Multibanco, an email with the data to make the payment in a Multibanco box or Homebanking service on the Internet. After receiving the data.

In cases where the payment has been made, and Garrafeiragenuina.pt needs to proceed with a refund (cancellations at the request of the customers, stock rupture..etc), the same will be made by bank transfer, the outgoing account IBAN will be requested payment.

CREDIT CARD

Payment by credit card takes place immediately, one of the fastest ways. Any error during the payment process causes the order to be considered invalid and canceled, for this purpose.

Recovery of orders by Credit Card with payment error, can be made up to a maximum of 3 days, after original order, by contacting us by email or phone.

BANK TRANSFER

Transfers can be immediate when they occur within the same bank, or the most common, in 24h to 72h when they occur between different banks.

Bank transfers in Portugal can be made through ATMs, mobile applications and banks' websites or over the counter at banks

Regarding the payment option by Bank transfer, after making the transfer, please send proof to the email geral@Garrafeiragenuina.pt

To facilitate the processing of your order, it is essential that you send us the receipt.